Direction
Your goals, priorities and where your attention actually goes.
Services · 02
Business AuditFind out what's costing you before you spend another dollar.
You don't need to know what to fix before talking to us. That's what the audit is for. We look at the whole path from first enquiry to repeat customer and show you what to fix first.
What we look at
Seven areas. One clear plan.
Every area gets a score and the evidence behind it, so you know exactly where the money is going.
Offer & sales
What you sell, how you price it and what happens after someone asks.
Customer experience
What it feels like to buy from you, start to finish.
Operations
Who owns what, where the bottlenecks are and what comes back to you.
Marketing
Who it reaches, what it says and whether it leads anywhere.
Retention
Repeat business, referrals and reviews.
Good fit
This is for you if
- You know something's off, but not what to fix first.
- You've spent money on marketing and can't see what it brought in.
- You want a plan, not a pile of ideas.
Not a fit
Probably not if
- You want someone to rebuild everything inside the audit.
- You're not ready to act on what we find.
How it works
A proper look. A plan you can use.
STEP 01
Talk
A conversation about what's happening and what you want.
STEP 02
Gather
We look at your enquiries, quotes, sales and how work gets done.
STEP 03
Score
Seven areas scored, with the evidence behind each one.
STEP 04
Plan
Your top constraint and a 90-day plan, in order.
Proof
What you walk away with.
Map of your revenue
How attention actually turns into money in your business, and where it doesn't.
DeliverableArea scorecard
Every area scored, with the evidence behind it and how confident we are.
DeliverableDay plan
Your top three constraints and the one to fix first, in order.
DeliverableQuestions
Fair questions. Straight answers.
Does the audit include fixing things?
No. The audit is a diagnosis and a plan. If you want help with the fix, that becomes its own project with its own scope.
What do I need to share?
Things like recent enquiries, quotes, prices and how jobs move through your business. We keep it confidential.
What if marketing really is the problem?
Then that's what the audit will show. We go where the evidence goes.
Next step
Stop guessing. Start with the audit.
Other services